FAQs

General

We sell many useful products.

You can see them on our collection page.

We have a wide variety of products in our stock.

Moving from tops, to bottoms, to accessories.

Shipping

Delivery time is on average 3 to 5 working days in France.

Allow 3 to 5 additional working days for all international orders.

See the “ Shipping Policy ” section at the bottom of the site.

We cannot give exact data because the calculation depends on the product and the shipping location.

However, from 60 euros (including tax) of purchase, shipping costs are free in France.

For any order on our site, the payment method is 100% secure.

You will have the choice to pay by credit card or Paypal.

No, we only have the website to order your products. Shipping is done directly to your address or to a collection point near you.

However, you can find FISE Apparel products on our stands present during FISE events.

For more information, contact us.

As stipulated during payment, you can choose the collection point closest to you after confirming your order.

Refunds and exchanges are possible within 30 days after receipt of your products.

Shipping costs for a return are the responsibility of the customer, except where applicable.

For more details on the conditions, find us in the “Returns, exchanges and refunds policy” section at the bottom of the website.

If you have a problem, do not hesitate to contact us.

  • DELIVERIES

    Order processing within 24 to 48 hours. Shipping within 3 to 5 working days in France.

  • SHIPPING FEES

    Shipping costs are free in France on top of any order over €60 including tax.

  • PAYMENT

    100% secure payment by credit card or Paypal.